Ai holds the unique position of being decades old and yet entirely 'new'. For many IT practitioners Ai is still shrouded in mystery and implementation can seem daunting. At Freshworks we take Ai out of its ivory tower and make it accessible for everyone. This collection helps IT practitioners make informed choices on where and how to apply Ai and flip the switch on their current ITSM practices.

Subject Matter Topic:

• The top challenges IT leaders can expect in 2024
• The case for continuing critical investments as purse strings tighten
• How to identify the levers you can pull to accelerate time-to-value with your ITSM solution

6:00 PM - 8:00 PM 

Attendees Schedule

6:00pm - Guests Arrive and Peer Networking

6:40pm - Welcome, Introductions & Dinner is Served

7:00pm - Industry Update & Knowledge Sharing

7:40pm - Dessert & Roundtable Discussion